Shipping policy

 

We work with U.S suppliers to deliver high quality products. All our products are produced in New Jersey, United States. Orders will be processed by our suppliers 2 to 3 business days after date of purchase.

Delivery times when using standard/free shipping are:

United States - 6-10 business days after purchase

Canada, Mexico, Australia, Spain and Colombia - 10-20 business days after purchase

All orders over $60.00 USD / $60.00 CAD are eligible for Free Shipping.

* All orders shipped using the standard or free shipping options, do not include tracking after the order has entered the country of delivery with the exception of orders in the United States. 

Delivery times when using Premium Shipping are:

United States - 4-7 business days after purchase

Canada, Mexico, Australia, Spain and Colombia - 5-9 business days after purchase

Once your order is processed, you will receive a confirmation via email, we will include a tracking guide so you accurately know when you expect your products.

You can locate your order and check its status through our Track Your Order page.

Here you can enter your order number and email - by doing this, you will see your order's status, current location and estimated delivery date. 

Delivery schedules are open Monday through Friday on business days and there must be someone to receive the package.

 

NOTE: All buyers are responsible for any customs and import taxes that may apply to their order. 

 

ShopCalavera is not responsible for import taxes or for any delays due to customs or tariffs added due to local import taxes.

60 Days Money Back Guarantee - If your order has not yet been delivered after 60 Days of being purchased, we guarantee a full refund for the order.